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req:capabilities_of_a_dms [2007/06/13 10:15] gavintreadgold remove subtitle to improve TOC |
req:capabilities_of_a_dms [2010/12/18 17:35] (current) |
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| + | ====== Capabilities of a Disaster Management System ====== | ||
| + | ===== US National Institute of Justice Report ===== | ||
| + | **Capabilities Identified** | ||
| + | ^ Feature ^ Description ^ | ||
| + | ^ 1.1 ^ Application models ^ | ||
| + | | 1.1.1 | Does the product use the application service provider (ASP) application model? | | ||
| + | | 1.1.2 | Does the product use the local area network (LAN) hosted client-server model? | | ||
| + | | 1.1.3 | Does the product use a hybrid of the ASP and LAN models? | | ||
| + | ^ 1.2 ^ Server hardware/OS ^ | ||
| + | | 1.2.1 | Does the product support a server hardware configuration that allows the product to be run at a vendor-managed site (ASP)? | | ||
| + | | 1.2.2 | Does the product support a server hardware configuration that allows the product to be run at a customer-managed site (LAN)? | | ||
| + | | 1.2.3 | Does the product support a server hardware configuration specification that allows the product to be run at a customer-managed site and at a vendor-managed site simultaneously (hybrid)? | | ||
| + | | 1.2.4 | Does the product run on industry-standard server operating systems? | | ||
| + | ^ 1.3 ^ Server application software installation ^ | ||
| + | | 1.3.1 | Can all server software required to use the product be installed by a midlevel system administrator? | ||
| + | ^ 1.4 ^ Server application software ^ | ||
| + | | 1.4.1 | Does the server application software provide robust performance in a single-site, | ||
| + | | 1.4.2 | Does the server application software support and provide robust performance in a multi-site, mid-tier user environment? | ||
| + | ^ 1.5 ^ Client hardware/OS ^ | ||
| + | | 1.5.1 | Does the product support user access from a personal computer? | | ||
| + | | 1.5.2 | Does the product support user access from a personal digital assistant (PDA)? | | ||
| + | | 1.5.3 | Does the product support user access from a pager? | | ||
| + | | 1.5.4 | Does the product support user access from a digital cellular phone? | | ||
| + | | 1.5.5 | Does the product support telephony (keypad data entry) user access? | | ||
| + | ^ 1.6 ^ Client application software installation ^ | ||
| + | | 1.6.1 | Can all required client software to use product be installed by the typical end user? | | ||
| + | | 1.6.2 | Can all required client software be remotely installed by the system administrator? | ||
| + | ^ 1.7 ^ Client application (user interface) ^ | ||
| + | | 1.7.1 | Does the product support a standard Web browser as the user interface? | | ||
| + | | 1.7.2 | Does the product support a nonbrowser software application that runs on top of the operating system as the user interface (e.g., a Windows application)? | ||
| + | | 1.7.3 | Is the user interface user friendly? | | ||
| + | | 1.7.4 | Is sufficient user training available? | | ||
| + | | 1.7.5 | Is reporting capability available? | | ||
| + | ^ 1.8 ^ Administration/ | ||
| + | | 1.8.1 | Is the application administration user friendly and can it be done by a midlevel systems administrator? | ||
| + | | 1.8.2 | Is the user administration robust and user friendly? | | ||
| + | | 1.8.3 | Is the upgrade procedure user friendly? | | ||
| + | ^ 1.9 ^ Communication/ | ||
| + | | 1.9.1 | Can users that are not local (via LAN) to the application server access the application? | ||
| + | | 1.9.2 | Does the product integrate with office automation applications? | ||
| + | | 1.9.3 | Can data be imported from outside systems? | | ||
| + | | 1.9.4 | Can data be exported to outside systems? | | ||
| + | | 1.9.5 | Does it support alert notification with auto call script? | | ||
| + | | 1.9.6 | Has the product been integrated to exchange information with other agencies? | | ||
| + | | 1.9.7 | Can the product autopopulate a Web site to be used for public information? | ||
| + | ^ 1.10 ^ General security environment feature comparison ^ | ||
| + | | 1.10.1 | Does the product provide well-documented secure usage capabilities? | ||
| + | | 1.10.2 | Does the product utilize networking protocols that ensure good security? | | ||
| + | | 1.10.3 | Does the product work with firewalls in a secure manner? | | ||
| + | | 1.10.4 | Does the product provide the capability to handle e-mail in a secure manner? | | ||
| + | | 1.10.5 | Does the product require a username/ | ||
| + | | 1.10.6 | Does the product make use of a Web server? | | ||
| + | | 1.10.7 | If the product is a LAN-based application, | ||
| + | | 1.10.8 | Does the product work properly with common computer security tools? | | ||
| + | | 1.10.9 | Can the product be configured to alert on suspicious activity? | | ||
| + | | 1.10.10 | Does the product provide event logging? | | ||
| + | | 1.10.11 | Does the product provide secure user data access control mechanisms? | | ||
| + | | 1.10.12 | Do the databases used by the product responsibly handle overflows? | | ||
| + | | 1.10.13 | Does the product store data in a secure manner? | | ||
| + | ^ 1.11 ^ ASP security environment feature comparison ^ | ||
| + | | 1.11.1 | Does the ASP provide documented security plans? | | ||
| + | ^ 2.1 ^ General functions ^ | ||
| + | | 2.1.1 | Is the product is structured to support operations along organizational roles? | | ||
| + | | 2.1.2 | Does the product generate an incident/ | ||
| + | | 2.1.3 | Does the product comply with ESF or ICF protocols? | | ||
| + | | 2.1.4 | Does the product have date stamps universally available throughout the product? | | ||
| + | ^ 2.2 ^ Organization structure ^ | ||
| + | | 2.2.1 | Does the product support the different functional roles within an ICS organizational structure? | | ||
| + | | 2.2.2 | Does the product support the different functional roles within an ESF organizational structure? | | ||
| + | | 2.2.3 | Does the product allow the user to build an ad hoc organizational structure? | | ||
| + | ^ 2.3 ^ Events ^ | ||
| + | | 2.3.1 | Does the product permit the linkage between incidents and events? | | ||
| + | | 2.3.2 | Is the product structured to support the management of different types of incidents/ | ||
| + | | 2.3.3 | Does the product support multiple events (using “event” to denote either incident or event)? | | ||
| + | | 2.3.4 | Can the product support incident/ | ||
| + | | 2.3.5 | Can the product be used to manage nominal (day-to-day) activities (using “event” to denote either incident or event)? | | ||
| + | | 2.3.6 | Can the product be used to manage high profile incidents (using “event” to denote either incident or event)? | | ||
| + | | 2.3.7 | Can the product be used to perform exercises concurrent with daily operations? | | ||
| + | | 2.3.8 | Can the product be used to perform individual training concurrent with daily operations? | | ||
| + | ^ 2.4 ^ Planning ^ | ||
| + | | 2.4.1 | Does the product support the development of incident/ | ||
| + | | 2.4.2 | Does the product provide predefined templates for various incidents/ | ||
| + | | 2.4.3 | Does the product support the development of planning templates? | | ||
| + | | 2.4.4 | Does the product support the development of standard operating procedures and checklists? | | ||
| + | | 2.4.5 | Does the product support the development of contact lists/ | ||
| + | | 2.4.6 | Does the product contain duty roster capabilities? | ||
| + | | 2.4.7 | Does the product provide the means to collect historical and predictive data for risk assessment and mitigation? | | ||
| + | ^ 2.5 ^ Operations execution ^ | ||
| + | | 2.5.1 | Does the product support the execution of emergency operations procedures (using “event” to denote either incident or event)? | | ||
| + | | 2.5.2 | Does the product support the execution of checklists? | | ||
| + | | 2.5.3 | Does the product provide alert notification capabilities? | ||
| + | | 2.5.4 | Does the product provide essential contact capabilities? | ||
| + | | 2.5.5 | Does the product provide the capability to assign tasks? | | ||
| + | ^ 2.6 ^ Resource management ^ | ||
| + | | 2.6.1 | Does the product allow user to maintain a current inventory of available resources? | | ||
| + | | 2.6.2 | Does the product allow the user to assign tasks to resources? | | ||
| + | | 2.6.3 | Does the product manage people resources? | | ||
| + | | 2.6.4 | Does the product manage equipment resources? | | ||
| + | | 2.6.5 | Does the product manage supply resources? | | ||
| + | | 2.6.6 | Does the product manage facility (hospital, shelters, etc.) resources? | | ||
| + | | 2.6.7 | Does the product support cost management? | | ||
| + | | 2.6.8 | Does the system provide status, alerts, and alarms for emergency resources? | | ||
| + | ^ 2.7 ^ Organizational communications (local, regional, State, national, external agencies) ^ | ||
| + | | 2.7.1 | Does the product provide an automated method of interfacing to other EMAs and/or EMAC? | | ||
| + | | 2.7.2 | Does the product provide an automated method of interfacing to other civil authorities or private-sector elements? | | ||
| + | | 2.7.3 | Does the product provide an automated status of the various field emergency command centers? | | ||
| + | ^ 2.8 ^ Displays ^ | ||
| + | | 2.8.1 | Does the product provide geographic information system (GIS) capabilities? | ||
| + | | 2.8.2 | Is the product integrated with GIS capabilities? | ||
| + | | 2.8.3 | Does the GIS product support the development of briefing and presentation materials (using “event” to denote either incident or event)? | | ||
| + | ^ 2.9 ^ Interfaces ^ | ||
| + | | 2.9.1 | Does the product’s GIS system provide integration with various sensors? | | ||
| + | | 2.9.2 | Can the GIS system be integrated with control systems? | | ||
| + | ^ 2.10 ^ Incident/ | ||
| + | | 2.10.1 | Does the product interface with modeling packages? | | ||
| + | | 2.10.2 | Does the product model threats to the safety of people, including warning and evacuation (5–4=allows model to activate incident responses with EMA concurrence, | ||
| + | | 2.10.3 | Does the product model the containment of an incident, including road transit around the incident (5–4=allows model to activate incident responses with EMA concurrence, | ||
| + | | 2.10.4 | Does the product model road transit for traffic control around an incident or for evacuations (5–4=allows model information to activate incident responses with EMA concurrence, | ||
| + | | 2.10.5 | Does the product model damage prediction (5–4=allows model information to activate incident responses with EMA concurrence, | ||
| + | ^ 2.11 ^ Reference data ^ | ||
| + | | 2.11.1 | Does the product provide links to different types of reference data? | | ||
| + | | 2.11.2 | Does the product provide access to public Web sites? | | ||
| + | | 2.11.3 | Does the product provide information on points of contact for all organizations, | ||
| + | ^ 2.12 ^ Reporting ^ | ||
| + | | 2.12.1 | Does the product provide standard reports? | | ||
| + | | 2.12.2 | Does the product provide user-defined incident reports? | | ||
| + | | 2.12.3 | Does the product provide ICS-compliant incident action plan reporting forms? | | ||
| + | | 2.12.4 | Does the product provide ICS-compliant initial incident information reporting forms? | | ||
| + | | 2.12.5 | Does the product provide ICS-compliant planning forms? | | ||
| + | ^ 3.1 ^ Help desk ^ | ||
| + | | 3.1.1 | Does the vendor provide help desk services? | | ||
| + | ^ 3.2 ^ Upgrades ^ | ||
| + | | 3.2.1 | Does the vendor provide version upgrades? | | ||
| + | ^ 3.3 ^ Consulting ^ | ||
| + | | 3.3.1 | Does the vendor offer consulting services? | | ||
| + | ^ 3.4 ^ User groups ^ | ||
| + | | 3.4.1 | Have user groups been established? | ||
