General Features of a Disaster Management System

These feature sets are listed here to provide some ideas and guidance as the the general features and supporting resources required for a disaster management system.

US National Institute of Justice report

From Crisis information management software (cims) feature comparison report (National Institute of Justice, 2002). The software should:

  • Be affordable given the size of a jurisdiction’s budget.
  • Be user friendly.
  • Be easy to maintain by existing EMA staff with access to the vendor’s technical support services.
  • Be easy to tailor to the conditions and policies of the agency.
  • Allow for remote access by authorized users located outside the LAN.
  • Comply with the provisions and standards for Incident Command System (ICS). ICS is the model tool for command, control, and coordination of a response and is built around five major management activities of an incident:
    • Command.
    • Operations.
    • Planning.
    • Logistics.
    • Finance/administration.
  • Comply with the provisions of the Emergency Support Functions (ESF). ESF consists of 12 main groups that manage and coordinate specific categories of assistance common to all disasters. Each ESF group is headed by a lead organization responsible for coordinating the delivery of goods and services to the disaster area and is supported by numerous other organizations. The ESF annexes are—
    • Transportation (ESF 1).
    • Communications (ESF 2).
    • Public works and engineering (ESF 3).
    • Firefighting (ESF 4).
    • Information and planning (ESF 5).
    • Mass care (ESF 6).
    • Resource support (ESF 7).
    • Health and medical services (ESF 8).
    • Urban search and rescue (ESF 9).
    • Hazardous materials (ESF 10).
    • Food (ESF 11).
    • Energy (ESF 12).
  • Integrate with other systems, such as mapping, other CIMS, and telephonic alert notification systems.
  • Integrate public health into emergency management.
  • Operate within a variety of network configurations.
  • Have a wide range of features consistent with the four phases of emergency management operations: planning, mitigation, response, and recovery.
  • Have help desk support available on a 24-hour, 7-days-per-week basis, including on-call or availability by cellular phone.

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